IT Facilities for Academic and Admin staff

Internet access

Wireless network access is available throughout the building, via the UniOfCam or Eduroam networks. See https://help.uis.cam.ac.uk/service/wi-fi for details.

Computers and printing

Staff have access to a central print queue and print jobs can be released at multi-function devices (MFDs), along with scanning and copying. Please contact the computer office if you need to use these devices.

For IT facilities and software available to all staff, please visit the UIS webpages, https://help.uis.cam.ac.uk/.

Passwords

Most IT systems in the University, e.g. email, wifi, printing will be accessed via your UIS username (crsid) and password.

It is recommended that you set up password recovery, but if you do lose your password and have not done so, Judith can provide a password reset token (photo id required). Please contact helpdesk@hist.cam.ac.uk.

If you have a PC in the Faculty building, or if you are using our teaching room computers, then you can sign in with your University credentials (crsid and password).

Teaching Rooms

Several of our larger teaching rooms were refitted in 2019-2020 with high quality displays.

All Faculty teaching and meeting rooms are equipped with A.V. systems including computer, digital projector or large display screen and loudspeakers. Our recently refitted rooms all have PCs, or you can connect your own laptop (a range of connectors are available). If you are bringing a laptop, please check with us first to make sure that the correct connection is available in the room you are using. If you wish to log on the the PC you simply use your University account (the same as Raven). 

The Boardroom and Faculty Meeting Room (FMR) are set up with webcams, so they can be used for Teams/Zoom/Skype meetings.

Please contact us if you need any help with this.

 

 

If you encounter problems at lecture time please call the computer office on 01223 (3)35315.

There are phones nearby in the corridors, so that you can easily get in touch.

If you experience any problems while using the equipment, or have suggestions for improvement, please let us know by email.

The seminar room computers all run an up-to-date version of MS Windows with MS Office, Adobe Reader, Firefox, and Chrome web browsers, VLC, and McAfee Endpoint Security anti-malware and anti-virus software.

Please be considerate of other users of the room. There is often very little time between consecutive lectures, but please take a moment at the end to log out of the computer. This makes it easier for the next person, but also protects you from someone else using your account. The screen can be turned off, but please leave the computer on, it will shut down automatically overnight.

 

DVDs should be played using the computer in the cabinet. Insert the disc and VLC should automatically start, enabling you to control the DVD using the mouse. 

VHS tapes, 35 mm slides, audio cassettes, OHP

Use of these media is diminishing and support of the relevant players is not cost-effective. If you wish to use any analogue medium please inform the computer office by emailing helpdesk@hist.cam.ac.uk at least 24 hours before the lecture.

We may be able to advise on digitising slides and VHS tapes.

Overhead transparency projectors are no longer a permanent feature of the teaching rooms. Please contact us if you do need one.

Blank display
The computer may be turned off, or the wrong input selected. Check that the main display has not been muted.

The keyboard/mouse isn't working.
If you are in a room with a wireless keyboard and mouse, the battery may need replacing. Please call us (01223 3 35315), for a replacement. For backup, a USB mouse and keyboard are available.

There is no sound
Check that the amplifier is on and the sound has not been muted.

Bookable A.V. equipment:

We have some items available for loan;

  • Digital projectors
  • Prosumer camcorders, tripods and microphones
  • Colour document visualiser with book projector
  • Memory card readers
  • Hand-held digital voice recorders

If you would like to arrange a session with a computer officer to get to know the AV equipment or reserve any of the above bookable equipment, please email helpdesk@hist.cam.ac.uk.

VPN

You don't need VPN to access your files on OneDrive or Sharepoint, but some systems do require it. If you are unsure whether you need VPN, please ask us about it.

There is a History VPN, or for University wide applications you can use the University VPN. 

Setting up the History VPN

Token

To setup the VPN you will first need to create a token on the Tokens service

https://tokens.uis.cam.ac.uk

It's advised to set up a separate token for each device you connect.  The same token can be used both for eduroam and for the VPN. 

You will not be able to see the password after you have created the token, so you are advised to keep a copy of the password  by either taking a photo or saving the page.

VPN Setup

There are links below to the UIS generic instruction pages for a variety of devices and operating systems.  For each of these you will need to know the name of the Faculty server, which is

vpn.hist.cam.ac.uk

Use this in place of vpn.uis.cam.ac.uk in the generic instructions.

Problems?

If you have any problems connecting to the either the History VPN or the University VPN, please contact the IT Team on helpdesk@hist.cam.ac.uk

Videoconferencing

The Faculty Meeting Room and Boardroom have web cameras in place for videoconferencing, suitable for meetings, interviews and vivas. While all staff and students are able to use Microsoft Teams, Zoom is also popular. 

AV equipment for loan

We have some items such as cameras and microphones available for loan, booking required.